SharePoint Consulting and Support Services

World Class SharePoint Consulting and Support

SharePoint Consulting and Support Services

Microsoft 365 / SharePoint Solution and Support Services

SharePoint Consulting and Support Services

Our highly skilled Microsoft 365 / SharePoint Consulting and Support Services team is focused on building immersive collaboration hubs and document management stores. We have years of expertise in SharePoint Intranets, automating workflows, application design, build and support.

Providing value is not just delivering a breakthrough solution but extending its life to ensure you have continued leverage of your investments.

Are you Getting the best ROI from your Microsoft 365 / SharePoint investments?

Create Rich Environments Where People Can Work Together
SharePoint Consulting

Do you wish someone could show you the right way? What if you could avoid the mistakes of others? Are you struggling with your automation projects? Do you need to accelerate a Microsoft 365 / SharePoint project?

jeylabs helps make businesses better by using collaboration and automation technology to give them back their time.

We do this on the Microsoft 365 platform (SharePoint, OneDrive, Teams, Flow) by building beautiful, intuitive, dashboard-driven Collaboration Hubs, with applications that can integrate with systems across the organisation. This consolidates processes, eliminates disparity, creates transparency and eliminate bottlenecks throughout your organisation.


Create Rich Environments Where People Can Work Together
SharePoint Consulting
SharePoint Consulting
  jeylabs & IXOM Keynote talk on SharePoint Apps at DWC Melbourne

How do you leverage off jeylabs' SharePoint Consulting and Support Services?

SharePoint Consulting
  jeylabs & IXOM Keynote talk on SharePoint Apps at DWC Melbourne
  • Purchase support packages (from 20 hour blocks to unlimited yearly support packages)
  • Utilise one or more of our resources either on or off-site to assist with your project requirements
  • Utilise one or more of our resources either on or off-shore to assist with your project requirements
  • Leverage off our experience to successfully deliver your project from any point within the project lifecycle.


SharePoint Support

Customer Centric Support Services Tailored To Your Needs

Program Features GSIX1 GSIX2 GSIX3 GSIX4 GSIX5
Assistance Services Included per Quarter 12 hours 24 hours 36 hours 48  hours 72 hours
Purchase additional hours No
Support for Sharepoint Cloud
Support for Sharepoint On-Premise
No of Apps supported 10 20 30 50 Unlimited
No of Forms supported Up to 25 Up to 25 Up to 25 Up to 125 Up to 1000
No of Workflows supported Up to 125 Up to 125 Up to 125 Up to 600 Up to 5000
No of Sharepoint Environments Supported 3 3 5 5 Unlimited
Dedicated Service Delivery Manager No No No
Orientation & Roadmap No
Active Directory Health Check
Active Directory Profile Maintenance Limited Limited Limited Discuss Discuss
Regular Status Updates with Support Team No
Reporting Quarterly Quarterly Monthly Fortnightly Weekly
Sharepoint Upgrades Included No
Sharepoint Migrations Included  No No
Training offered Basic Standard Detailed Tailored Elite
Bug Fixes
Enhancements Limited
Response SLAs
Resolution SLAs No
Managed SLA Credits No No No No
Off-Site Support
Business Support Coverage 10 am – 4 pm 9 am – 5 pm  8 am – 6 pm 7 am – 7 pm  6 am - 11 pm
24 x 7 x 366 Support Coverage No No No Discuss Discuss
On-Site Support No No No Discuss Discuss
National Public Holiday Support No No No
State Specific Holiday Support No No
PowerBI Reporting pack No No
Direct Access to Consultants No No No Limited
Whatsapp Support No No
Email Support No
Permitted  Contacts 1 2 3 4 10
Price per 12 months, starting at USD 9K USD 18K USD 24K USD 35K USD 50K USD
Minimum Contract period 1 Year 1 Year 1 Year 1 Year 1 Year
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