Nintex K2 Consulting and Support Services

World Class K2 Consulting and Support

Nintex K2 Consulting and Support

Nintex K2 Consulting and Support Services

Nintex K2 Consulting and Support

jeylabs has been affiliated with K2 for more than 12 years, and through our relationship with K2, were one of a handful of K2 Insiders, was a member of the K2 Advisory Board and one of a very select few K2 Global Technology Partners.

Our highly skilled Nintex K2 Consulting and Support Services team is focused on Business Process Automation (BPA) and have years of expertise in Nintex K2 workflows, application design, build and support.

Providing value is not just delivering a breakthrough solution but extending its life to ensure you have continued leverage of your investments.

Are you Getting the best ROI from your Nintex investments?

Nintex K2 Consulting and Support
  jeylabs & K2 Thailand K2 Five Support Workshop

Do you wish someone could show you the right way? What if you could avoid the mistakes of others? Are you struggling with your automation projects? Do you need to accelerate a Nintex K2 project?

Our team of consultants can help you discover and re-engineer business processes into smart IT applications. We help you find and eliminate bottlenecks in your business processes. Our digital business transformation consulting services produce breakthrough results for you by leveraging our experience working with global businesses for over 12 years.


Nintex K2 Consulting and Support
  jeylabs & K2 Thailand K2 Five Support Workshop
Nintex K2 Consulting and Support

How do you leverage off jeylabs' Nintex Consulting and Support Services?

Nintex K2 Consulting and Support
  • Purchase support packages (from 20 hour blocks to unlimited yearly support packages)
  • Utilise one or more of our resources either on or off-site to assist with your project requirements
  • Utilise one or more of our resources either on or off-shore to assist with your project requirements
  • Leverage off our experience to successfully deliver your project from any point within the application lifecycle.


Nintex K2 Support

Customer Centric Support Services Tailored To Your Needs

Program Features GSIX1 GSIX2 GSIX3 GSIX4 GSIX5
Assistance Services Included per Quarter 24 hours 48 hours 72 hours 96  hours 144 hours
Purchase additional hours No
Supported K2 Package(s) Starter, Builder Starter, Builder Starter, Builder Builder, Premier Builder, Premier, Enterprise
Support for K2 4.6.11, 4.7 and 5
Support for K2 Cloud
Support for K2 On-Premise
No of Apps supported 10 20 30 50 Unlimited
No of Forms supported Up to 25 Up to 25 Up to 25 Up to 125 Up to 1000
No of Workflows supported Up to 125 Up to 125 Up to 125 Up to 600 Up to 5000
No of K2 Environments Supported 3 3 5 5 Unlimited
Dedicated Service Delivery Manager No No No
Orientation & Roadmap No
Active Directory Health Check
Active Directory Profile Maintenance Limited Limited Limited Discuss Discuss
Regular Status Updates with Support Team No
Reporting Quarterly Quarterly Monthly Fortnightly Weekly
K2 Upgrades Included No
K2 Migrations Included  No No
Training offered Basic Standard Detailed Tailored Elite
Bug Fixes
Enhancements Limited
Response SLAs
Resolution SLAs No
Managed SLA Credits No No No No
Off-Site Support
Business Support Coverage 10 am – 4 pm 9 am – 5 pm  8 am – 6 pm 7 am – 7 pm  6 am - 11 pm
24 x 7 x 366 Support Coverage No No No Discuss Discuss
On-Site Support No No No Discuss Discuss
National Public Holiday Support No No No
State Specific Holiday Support No No
PowerToolz for K2 Test Automation Limited 
PowerToolz for K2 Admin Automation Limited Limited
PowerToolz Express for K2 Five No
SmartForms Themes
SmartForms Controls No Limited
Smart Services No Limited Limited
PowerBI Reporting pack No No
Direct Access to Consultants No No No Limited
Whatsapp  Support No No
Email Support No
Permitted  Contacts 1 2 3 4 10
Price per 12 months, starting at USD 27K USD 54K USD 72K USD 105K USD 150K USD
Minimum Contract period 1 Year 1 Year 1 Year 1 Year 1 Year
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